Customer Support Center

As part of our aim to provide the best possible service, some products and services have designated support lines. If the product you are requesting support for is not listed or you were unable to locate the appropriate product contact our general support E-mail: [email protected]

Our normal business hours are Monday - Friday 8:00 CET - 17:00 CET. Extended service coverage for data distribution and collection runs until 20:00 CET.

Contact our service specific service entities below:

 

Data-Web-KIID Services

E-mail: [email protected]

Fund Processing Passport Support

E-mail: [email protected]

European Fund Classification

E-mail: [email protected]

EU Savings Directive

E-mail: [email protected]